Terms & Conditions

Welcome to SpheroGuard. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree to these Terms and Conditions, please do not use our website or services.

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1. Introduction

SpheroGuard ("we", "us", or "our") provides products and services subject to the following terms. By accessing our website (the "Site") or purchasing our products/services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

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2. Intellectual Property Rights

Unless otherwise stated, all content on the Site, including text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, is the property of SpheroGuard and/or its licensors. These materials are protected by intellectual property laws, including copyright and trademark laws.

• You may not reproduce, distribute, modify, or republish any material from this Site without prior written consent from SpheroGuard.

• Any unauthorised use of the Site may give rise to a claim for damages and/or be a criminal offence.

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3. Use of Our Website

By using this Site, you agree to the following:

• You must be at least 18 years old or have parental/guardian consent to use the Site.

• You agree not to use our website for any unlawful or prohibited purpose.

• You agree not to disrupt or interfere with the security or accessibility of the Site.

• You agree not to engage in any behaviour that could harm the reputation or integrity of SpheroGuard.

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4. User Accounts

To access certain features of the Site or make purchases, you may be required to create a user account. You agree to:

• Provide accurate and up-to-date information during the registration process.

• Maintain the confidentiality of your login credentials.

• Be responsible for all activities that occur under your account.

• Notify us immediately if you suspect any unauthorised use of your account.

We reserve the right to terminate accounts, remove or edit content, or cancel orders at our discretion.

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5. Product and Service Information

We endeavour to ensure that all product descriptions, pricing, and availability information on the Site are accurate. However, errors may occur, and we reserve the right to:

• Correct any inaccuracies or omissions.

• Change or update information at any time without prior notice.

• Cancel orders if incorrect information has been provided.

All products and services are subject to availability, and we reserve the right to discontinue any product or service at any time.

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6. Pricing and Payment

• All prices are displayed in GBP and include applicable taxes unless otherwise stated.

• Payment must be made in full at the time of purchase via one of the accepted payment methods listed on the Site.

• We reserve the right to refuse or cancel any order, even after payment has been processed, if fraud or unauthorised transactions are suspected.

 

7. Shipping and Delivery

• We will make every effort to deliver products within the estimated delivery timeframes; however, delivery times are not guaranteed.

• SpheroGuard is not responsible for any delays or issues arising from the postal or courier service.

• Risk of loss and title for items purchased from us pass to you upon delivery to the shipping carrier.

 

8. Returns and Refunds

We strive to ensure customer satisfaction. If you are not satisfied with your purchase, our returns and refunds policy is as follows:

• You may return an item within 14 days of delivery for a refund, provided the product is unused and in its original packaging.

• Refunds will be processed within 14 days after we receive the returned item.

• We reserve the right to deny a refund if the product is damaged or shows signs of use.

Please refer to our full Returns Policy  for more details.

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9. Limitation of Liability

To the fullest extent permitted by law, SpheroGuard shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to:

• Loss of data, loss of revenue or profit, or business interruption.

• Loss arising from the use or inability to use the Site or products.

• Any damage or loss resulting from the improper use or reliance on the products or services.

Our liability for any direct damages is limited to the amount you paid for the product or service.

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10. Disclaimer of Warranties

SpheroGuard makes no representations or warranties of any kind, express or implied, regarding:

• The accuracy, reliability, or completeness of the content on the Site.

• The operation or availability of the Site without interruption or error.

• The safety or security of the Site or servers.

All products and services are provided "as is" and "as available," without any warranties of any kind, unless expressly stated otherwise.

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11. Indemnification

You agree to indemnify, defend, and hold harmless SpheroGuard, its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

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12. Termination

We reserve the right to terminate or suspend your access to the Site at our discretion, without notice, for conduct that we believe violates these Terms, our policies, or any applicable law, or is harmful to our interests or the interests of others.

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13. Changes to Terms and Conditions

SpheroGuard reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and the updated effective date will be noted. Your continued use of the Site after any changes signifies your acceptance of the revised Terms.

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14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in United Kingdom.

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15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

SpheroGuard Support

Unit 47 Riverside
Sir Thomas Longley Road

Rochester
Kent 
ME2 4DP

info@spheroguard.com
01474 263107