Privacy Policy

1. Information We Collect
We collect the following types of information when you interact with SpheroGuard:
a. Personal Information
We may collect personally identifiable information, which may include:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment details (credit/debit card information)

• Account login credentials

b. Non-Personal Information
We may also collect non-identifiable information such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Referring/exit pages

• Date and time of visits

c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to improve your browsing experience and provide personalized services. Cookies allow us to:

• Understand how you use our site

• Track and measure site performance

• Enhance security You can modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect your user experience.

2. How We Use Your Information
SpheroGuard uses the information we collect for the following purposes:

• To deliver and maintain our services

• To process and complete transactions

• To communicate with you regarding your orders, account, or inquiries

• To send promotional content and updates (you can opt out of marketing emails)

• To improve our website’s functionality and user experience

• To analyze site traffic and user behavior for marketing and performance enhancement

3. How We Share Your Information
We may share your information with third parties in the following situations:

• Service Providers: We may share your personal information with trusted third-party vendors (such as payment processors, shipping providers, or web hosts) to facilitate our services.

• Legal Compliance: If required by law or government authorities, we may disclose your information in response to legal processes such as subpoenas, court orders, or regulatory requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell or trade your personal information to any third parties.

4. Data Security
SpheroGuard takes the protection of your personal information seriously. We implement industry-standard security measures to safeguard your data from unauthorized access, alteration, or loss. Despite these efforts, no online transmission or storage system is 100% secure. Therefore, we cannot guarantee absolute security of your personal data.

5. Your Choices and Rights
You have the right to:

• Access the personal information we hold about you

• Request corrections to any inaccurate data

• Delete your personal information, subject to legal or contractual retention requirements

• Withdraw consent to marketing communications at any time by clicking "unsubscribe" in the emails or contacting us directly

• Opt-out of cookies by adjusting your browser settings

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6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links
Our website may contain links to external sites that are not operated by SpheroGuard. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Children's Privacy
SpheroGuard does not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove such information from our systems.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our services after any changes to this policy signifies your acceptance of those changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
SpheroGuard Support

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Unit 47 Riverside
Sir Thomas Longley Road

Rochester
Kent 
ME2 4DP

info@spheroguard.com

+44 (0) 01474 263107